The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
Phone: 0800 046 8687
Opening hours: 8am to 6pm (Monday to Friday), 10am to 4pm (Saturday to Sunday)
Please note: opening hours have been extended to cover weekends and the DfE are increasing the number of call handlers available to answer your calls.
Like everyone else in the country right now, our single most critical priority is to minimise the spread of Covid-19. We fully appreciate that this is a very difficult time for everyone. This is a global pandemic, never experienced before.
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